Terms and Conditions
Welcome to Fraser’s Interview Training. We are delighted that you chose Fraser’s GAMSAT Tuition and Fraser’s Interview Training for your GAMSAT and Interview Preparation. Please read these terms and conditions and contact us if you have any questions.
Access to our website, LMS and content, referred to here as ‘site’, is strictly subject to the terms and conditions outlined in the agreement below. In this agreement, "we" and "us" refer to Fraser’s GAMSAT Tuition (inherent within is Fraser’s Interview Training), 'the Site/website' refers to any website or content associated with Fraser’s company and "you" refers to the applicant.
The products and services displayed on this website are limited to persons who are eligible to enter into contracts under applicable laws. If you do not meet these requirements, you cannot purchase goods or services on our website. All materials appearing on this site, including site design, text, graphics, icons, interfaces, and the selection, assembly and arrangements are owned or licensed by Fraser’s GAMSAT Tuition. Fraser’s GAMSAT Tuition reserves the right to reject your application to become a registered user. Fraser’s GAMSAT Tuition also reserves the right to suspend user privileges and block access of any registered user who violates this User Agreement. Use of this website implies your consent to this Agreement. If you do not agree with any provisions in this Agreement, you must discontinue use of this site immediately. This website may have links to other third-party websites which we have no control over and as such we are not responsible for their content. Fraser’s GAMSAT Tuition's packages are for purchase by bona fide applicants only, i.e. those preparing for and sitting GAMSAT and intending to pursue a career in medicine and other courses requiring GAMSAT. Invalid enrolments will be cancelled without refunds.
2. Refund/Return Policy
Returns, refunds or exchanges will not be provided unless there are exceptional circumstances and the decision whether to provide a return, refund or exchange is solely at our discretion. In any situation (whether they relate to goods or services), a request in writing will need to be provided to Fraser’s GAMSAT Tuition stating your name and contact details, the full history of the transaction in question, a detailed list of reasons why you are requesting a refund/exchange, the contact person that you have dealt with from Fraser’s GAMSAT Tuition, copies of all relevant documents related to the situation and any other documents and information that we deem to be relevant. Requests for refunds will only be accepted if a request is made in writing by email within two weeks of the date of purchase. All requests for refunds will incur an administration and banking surcharge of at least 10%. Credit may be given, at our discretion, to other Fraser’s GAMSAT Tuition courses or products after cancellations. Aside from requests for downgrade to another advertised package, refunds for individual components of a package will not be considered under any circumstances.
'Exceptional circumstances' include if the goods are seriously defective. Evidence will need to be provided as to the nature of the defect. The appropriate remedy may be provided depending on the nature of the defect.
If, after enrolling in a workshop, you decide to cancel your booking, you will have to do so at least two weeks before the workshop date to be eligible for a refund. Cancellations made with less than two week’s notice or after products have been provided will not be eligible for refund.
3. Fees and Currency
Fees must be paid in full prior to the commencement of the course. Prices are subject to change without notice. All prices on the website are in Australian Dollars (AUD) and all purchases will be made in Australian Dollars, unless explicitly stated otherwise. Any fees incurred for foreign exchange will be charged to your account.
4. Delivery Policy
Fraser’s GAMSAT Tuition's goods and material will be made available online to you via our Learning Management System (LMS) or other third party sources. You will be responsible for providing the correct email address and Fraser’s GAMSAT Tuition will be in no way held responsible if the email address and physical address provided to us is inaccurate, outdated or incorrect. Fraser’s GAMSAT Tuition's courses follow a time-based program and must be utilised within the time allotted. You will have access to the Learning Management System until the next GAMSAT date (the exam occurs bi-annually, in March and September respectively), at which time access to the resources will be suspended. Similarly you will have access to the Fraser’s Interview components and resources of the LMS until the GEMSAS final date of interview offers in the calendar year. Any other component of a package (including but not limited to one-on-one tuition, application or portfolio reviews and interview training sessions) must be used by you between the date of purchase and the date of the event – GAMSAT or Interview. Requests to delay use of individual components of a package to a later date will not be considered.
Courses may not be postponed if enrolment has already begun (i.e. any of the goods or services have been used) and may not be postponed for longer than 12 months. Requests for postponement must be made in writing via email to Fraser’s GAMSAT Tuition.
While Fraser’s GAMSAT Tuition will ensure that servers and back-up servers have more than sufficient capacity to handle demand on the Learning Management System, due to factors beyond our control, the Learning Management System may occasionally not be accessible. Fraser’s GAMSAT Tuition cannot be held responsible for any access issues experienced, particularly during the few days before the GAMSAT. Further, since the GAMSAT is not a test that can be crammed for, students are urged to practice regularly over a period of time. Course schedules and locations are subject to change and/or cancellation. Fraser’s GAMSAT Tuition will notify you of any changes or cancellations and available alternatives.
5. Use of this website
You will not use the Site (including the Learning Management System or other third party applications):
(a) for the posting, uploading, emailing or other transmission of any material, the publication, dissemination, use or possession of which infringes the rights of any person or which is unlawful in any other respect;
(b) in any way which is abusive, defamatory or obscene or which will harass, distress or inconvenience any person or which might restrict or inhibit the use and enjoyment of the Site by any person;
(c) for the posting, uploading, emailing or other transmission of any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation or commercial exploitation;
(d) for the posting, uploading, emailing or other transmission of any material that contains software viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of any computer software or hardware or telecommunications equipment;
(e) to create a commercial database (electronic or otherwise) that includes material downloaded or otherwise obtained from the Site;
(f) to transmit or re-circulate or on-sell any material obtained from the Site to any third party;
(g) in such a way so as to remove the copyright or trade mark notice(s) from any copies of any material made in accordance with these terms; or
(h) in any way that might bring Fraser’s GAMSAT Tuition into disrepute.
All content included on the Site is the sole property of Fraser’s GAMSAT Tuition and is protected by Australian copyright and other intellectual property laws. All material is meant for personal use only.
Except where necessary for and incidental to viewing the material on this Website via your web browser, or as permitted under the Copyright Act 1968 (Cth) or other applicable laws, any use of content other than in accordance with this Agreement, including the reproduction, modification, re-distribution, transmission, on-selling, auctioning, republication, sharing, display, for private coaching/tuition or performance either during or after your enrolment is strictly prohibited.
Any infringement of these rules will result in disciplinary and legal action including but not limited to any or all of the following:
• Immediate termination of enrolment in the course
• Forfeiture of payment made and entitlement to refunds
• Criminal prosecution. Infringement of copyrighted works constitutes a breach of the Copyright Act and will result in legal action. Penalties may include imprisonment and fines.
Unless otherwise explicitly stated, the purchases of Fraser’s GAMSAT Tuition's products are for a single licence for the exclusive use of the purchaser only. Enrolment cannot be shared, re-sold, auctioned or transferred to another person in any manner. Any activity that does not comply by these terms will be deemed a breach of copyright.
You may terminate your registration on our website at any time by providing email notice to Fraser’s GAMSAT Tuition with all details. Fraser’s GAMSAT Tuition reserves the right to terminate your registration at any time and after termination, all applicable provisions of this agreement will survive. If you would like to be removed from our mailing list, you may do so at any time by clicking on the link to unsubscribe in any of our mails.
You agree to defend, indemnify and hold harmless Fraser’s GAMSAT Tuition and any of its directors, officers, agents and employees from and against any and all third party claims and all liabilities, assessments, losses, costs or damages resulting from or arising out of or related to (i) any breach by you of any term or condition of this Agreement or (ii) your engagement in any transactions on or use of our web site including, without limitation, any disputes between you and another user or any other party and any other claims arising out of or in any way connected with any transactions conducted via our web site. If any such action shall be brought against any indemnified party, they shall notify you in writing and you shall assume and control the defence and settlement of each such action, including the employment of counsel and payment of all expenses. Any indemnified party shall have the right to employ separate counsel in any such action and participate in the defence, at their own cost unless otherwise agreed to by you.
10. Limitation of Liability
Fraser’s GAMSAT Tuition shall not be liable to you or any third party for any direct, special, indirect, consequential or incidental damages (or any loss of revenue, profits or data) incurred arising out of the use or the inability to use this website, or out of any breach of a representation of warranty, regardless of the type of claim or the nature of the cause of action, even if we have been advised of the possibility of such damage or loss.
Our liability for damages, for any cause or based on any matters arising from this agreement, shall be limited to the total amount paid in during the preceding twelve months of service by you to Fraser’s GAMSAT Tuition under this agreement. This may, at our option, take the form of re-provision, repair or payment of the cost of providing the goods and/or services in question.
Access to the Fraser’s GAMSAT Tuition website and its content, products and services are provided "as is." The contents of the Fraser’s GAMSAT Tuition web site are distributed to you without any warranty of any kind. Fraser’s GAMSAT Tuition, its directors and employees, disclaim any and all warranties, express or implied, including, without limitation, any implied warranties of merchantability or fitness for a particular purpose concerning or relating to the information provided on the Fraser’s GAMSAT Tuition web site. Use of the site and its contents are at your risk. We shall not be held liable for any damages you may incur from your use of this site. Although Fraser’s GAMSAT Tuition makes every reasonable effort to do so it makes no representations that the information presented is accurate, complete or timely. Accordingly, we will not be liable to you or any other person or organisation seeking relief through you for any decision made or actions taken in reliance on any information presented by Fraser’s GAMSAT Tuition that results in any indirect, special, punitive, consequential, incidental loss or damage of any nature arising from any cause whatsoever (including, but not limited to, trading losses, loss of anticipated revenue, personal injury, or other indirect loss or damage), even if Fraser’s GAMSAT Tuition has been advised of the possibility of such damages.
Fraser’s GAMSAT Tuition shall not be responsible for any errors or omissions contained in the website or any other forums, whether printed or oral, and reserves the right to make changes to its website content and courses without notice.
Fraser’s GAMSAT Tuition has no association or affiliation with the Australian Council for Educational Research (ACER), any university or any other GAMSAT preparation organisation. Enrolment with Fraser’s GAMSAT Tuition does not represent or include an application to sit the GAMSAT. Registration to sit GAMSAT is your own responsibility.
12. Grievance, complaints and appeals
We welcome your feedback and endeavour to deal with complaints efficiently, effectively and confidentially. If you have a complaint, we encourage you to first raise the matter with the relevant staff member. If not resolved, you may submit complaints or comments via email titled ‘Compliant’ and attention to the Managing Director, Fraser’s GAMSAT Tuition via firstname.lastname@example.org. If the Managing Director is unable to resolve the grievance, it will be referred to an appropriate external party with expertise in the area concerned. You will be given an opportunity to formally present your case in writing to the independent mediator. You will be provided with a written statement of the outcome of the appeal, including reasons for the decision.